1. Information we collect
This website is an informational resource. We do not collect personal information through the site itself. If you contact us by telephone, QR code, social media, email or in person, the information you share is used to respond to your enquiry and arrange care.
2. How information is used
Any personal information you provide when contacting us is used only to respond to your enquiry, coordinate an appointment or a remote assessment, and provide the care you request. We do not sell or share personal information with third parties for marketing.
3. Medical information sent from abroad
Records, imaging and reports you send to us for a remote assessment are treated as confidential clinical material. They are used to form a provisional view for planning purposes and are kept as part of your file. Sending them does not create a doctor–patient relationship.
4. Medical information
Information shared with our care team is treated as confidential. Records made during an assessment are kept as part of your clinical file. Online messages are for general guidance and appointment coordination and do not constitute a diagnosis, an assessment, or a treatment plan.
5. Sharing with clinicians at home
If you ask us to send a summary to a clinician in your own country, we will do so only at your request, and only the material you agree to share.
6. Changes to this policy
We may update this policy from time to time. The current version is always available on this page.